NEWS: Starbucks Challenge 4.0 Results
I have visited my local (123A Kings Road, London, England SW3 4PL, United Kingdom - store 10731) Starbucks twice in the last month for the fourth phase of the Starbucks Challenge.
Only a few more days to take part in phase 4 of the challenge to help us assess whether Starbucks have listened and improved.
The first time they had Estima on the board but when I asked for it they told me they had none brewing. I was so stunned and distracted by that reply that I found myself mumbling almost unconsciously 'ok venti capuccino to go please' and did not realise what I had done until I was stepping out the door. Doh!
So I resolved to go back and challenge them again soon after...
And guess what happened the next time I visited. Estima on the board and Estima available. So a positive result that time.
Overall in phase 4 they score 1 out of 2 for that store.