City Hippy

The diary of our struggle to live a green and fair life.

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Sunday, May 28, 2006

NEWS: Starbucks Challenge 4.0 Results

I have visited my local (123A Kings Road, London, England SW3 4PL, United Kingdom - store 10731) Starbucks twice in the last month for the fourth phase of the Starbucks Challenge.

Only a few more days to take part in phase 4 of the challenge to help us assess whether Starbucks have listened and improved.

The first time they had Estima on the board but when I asked for it they told me they had none brewing. I was so stunned and distracted by that reply that I found myself mumbling almost unconsciously 'ok venti capuccino to go please' and did not realise what I had done until I was stepping out the door. Doh!

So I resolved to go back and challenge them again soon after...

And guess what happened the next time I visited. Estima on the board and Estima available. So a positive result that time.

Overall in phase 4 they score 1 out of 2 for that store.



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